Founded in 1996, Charles & Keith has the vision to empower women from all walks of life with the freedom to express themselves in the most effortless manner with the help of the latest patterns, trends, and styles in fashion.
Now serving the Asia Pacific, the Middle East, Europe, and the USA, it has been introducing trend-setting ranges in footwear and accessories all over the world for fashion freaks like you.
CharlesKeith.com makes your quest for fashion easier with its sign-up discount, free delivery to Australia, hassle-free returns, and up to 50% OFF during the seasonal sale.
To grab some additional savings, you can always use the Charles and Keith promo code on your orders before you decide to shop for the season's favourite styles.
Returns and Exchanges
If you aren't happy with the products you have purchased, then make sure to file a Charles and Keith return within 30 days of delivery (extended to 60 days due to the Covid-19 pandemic).
According to the Charles & Keith return policy, you can only be eligible for a refund if the product is returned in its original condition with all the tags and packaging intact and returns will be free of cost if you have received a wrong or defective product.
Just go to the 'my account' section to request a return or an exchange and state your reason for the same; its customer care services will get in touch with you within 1 or 2 days with further instructions.
10% OFF on sign-up
Subscribe to the Charles and Keith newsletter and stay in the know of the upcoming bucket bag sales, slashed tote bag prices, new arrivals in sling bags, backpacks, mules, crossbody bags, and more updates from this luxury fashion store.
While you shop the looks your love, you can enjoy Charles and Keith's sign-up discount worth 10% off on your first order from this store once you sign up. In the case you have already used this new user discount; you can simply use the Charles & Keith coupon code to grab some savings on your future orders.
Customer Services
- Call Charles and Keith Customer Care Services at (65) 6488 2688 for shoe sizing help, order cancellation, and more.
- Start a live chat.
- Locate Charles and Keith stores in Sydney, Perth and other locations.
- Follow its team on Facebook, Instagram, Twitter and WhatsApp for updates.
- Send your comments and inquiries to CHARLES & KEITH Group Headquarters, 6 Tai Seng Link, Level 8, Singapore 534101.
FREE Shipping to Australia
Just to ease up your shopping for the wardrobe must-haves, Charles and Keith free standard shipping to Australia is available on all the orders over the value of $120.
Your order will arrive in 4-6 working days and standard shipping below this value costs $10 per order, you can use the Charles and Keith promo code to obtain some discounts though.
In case you want your order to be delivered a little earlier within 2-4 working days, then you can choose the express delivery method costing $20 per order.