The Fossil group was founded in 1984, and since then, it has been all about combining high-tech innovations with timeless designs and creating extraordinary pieces in accessories and bags that can uplift your personality and make you look sharp.
With the ultimate collection of brands like Puma, Michael Kors, Emporio Armani, Armani Exchange, Relic, Zodiac, Tory Burch, and more, Fossil strives to create the finest watches by combining fashion with technology. It holds a huge collection of watches, leather bags, and accessories for making style statements along with offering you’re a great peace of mind through its warranty and repairs facility.
While you shop away from its high-end collection, you will be treated with a Fossil first-order discount worth 15% OFF, a combination offer on watches and straps up to 20% OFF, and grab massive savings using the Fossil promo code and coupon code on your orders.
The easy returns and exchange facility offered by this store, along with the amazing chances to save during the Fossil sale, can make sure that you upgrade your accessory collection with the right products.
Returns and Exchanges
If your purchases don’t meet your expectation or if you find any issue with your order, then make sure to file for returns within 30 days of delivery as Fossil doesn’t offer exchanges for now! As per the Fossil returns policy, the product must be in unused condition and returned in its original packaging for a full refund.
Please note that the personalized items can’t be returned and you can go to its returns section to initiate a return request for your order via Australia Post. All the returns costs must be paid by the customers and products bought from the stores must be returned to the Fossil retail stores.
Customer Services
- Contact the Fossil customer care service in Australia using its telephone number 02 8977 8086 for help.
- You can also use its toll-free number 1800 818 853.
- Use its email address customercare.au@fossil.com to mail your queries.
- Submit a Fossil review or feedback.
- Fossil smartwatch customer services can be reached at 02 8977 8086 (press option 3) or by email at smartwatches@fossil.com.
- Start a live chat with its team.
- Go through the FAQs.
- Locate a Fossil store near you.
Sign up & get 15% OFF
While you enjoy the top technological features of the industry in the Fossil smartwatches, don’t forget to sign up for the Fossil newsletter to stay informed about sales, deals, student discounts, and other latest information.
Moreover, you will get a Fossil first order discount worth 15% OFF on your first purchase from this store as a new customer! From Gen 5, Gen 5E, Sport, Gen 4, Hybrid HR to Hybrids, enjoy faster charging speed, elegant looks, faster performance, and much more on your wrist.
Pair your order with a Fossil discount code to get massive savings if you don’t get the first order discount!
Warranty & Repairs
Your watches are covered under a Fossil warranty of 2 years from the date of purchase against any manufacturing defect and materials. You just have to present a copy of the receipt or the dealer’s stamp in the warranty booklet as proof of purchase to make a claim for the watch movement, hands, and dial only.
In case your need any repairs in Australia, then send it to the Fossil Metro Service Center in New South Wales, and the repairs and services that are covered under the warranty, you will be charged for the same.
Moreover, while you make your purchases, don’t forget to use the Fossil promo code and Fossil deals to save on your purchases.
