Shop smartly at Jumia, one of the leading online shopping platforms across Africa. With a collection of nearly 70,000 products, Jumia is a one-stop shop for customers.
Their attractive price range will amaze you with the brands available on their portal. Alongside remarkable customer support, Jumia ensures 100% authentic products for purchase, including Jumia laptops, phones, cosmetics, sporting goods, and much more.
Millions of satisfied customers engage with Jumia through various platforms. You can clear any doubts about their services by reading honest reviews from other shoppers. Keep your expenses low and shop guilt-free by applying Jumia voucher codes and Jumia discount codes.
Delivery at Jumia
Jumia offers multiple delivery options, letting you choose what suits your needs and budget. With Jumia Express, orders are delivered within 1–2 business days in Cairo and Giza, and within 3–8 days in other cities. Moreover, promotions often allow you to enjoy free shipping
Standard shipping and Jumia Global have varying timelines depending on your location. Additionally, you can opt for the Click and Collect method to pick up your order from the nearest collection point without paying delivery charges. Stay updated with the latest offers by visiting their website to benefit from Jumia free shipping and voucher codes.
Return and Refund
At Jumia, you receive quality, authentic products. However, in rare cases where you encounter an issue—such as a damaged, missing, incorrect, defective, or counterfeit item—you can contact their customer care team to return the product within 14–30 days of delivery.
To receive a full refund, ensure the item is returned in its original condition with all tags attached, adhering to Jumia's return policy. Products sourced from Jumia Seller Center may also come with warranties. Check the warranty terms for any applicable coverage and proceed accordingly.
Have questions about your order, payment, delivery, returns, or refunds? Or wondering how to maximize discounts with Jumia voucher codes? You can reach Jumia's customer service team using the following channels:
- Call their hotline: 19586
- Reach the call center for order assistance: 15204
- Use their Live Chat feature
- Browse the FAQs in their Help Center
Payment Options
Jumia offers hassle-free payment options, allowing you to apply voucher codes effortlessly for discounts. Available payment methods include:
- JumiaPay via Fawry
- Credit/Debit Card payments
- Mobile Wallets through JumiaPay
- Cash on Delivery (COD), Visa via POS machines, or JumiaPay Post
Jumia collaborates with trusted stores like SOUQ EG to bring you a variety of deals and discounts.