Co-founded in 2014 by Ethan Lin, Berni Xiong, and Eric Gnock, Klook in Hong King is currently the prime choice for planning vacations and staycations worldwide. With the support of more than 1,000 team members and advanced technology, it aims to make customers' journeys memorable.
Giving a seamless booking experience to the users they are making the dream holiday for the wanderlusts true by providing their services in over 400 destinations.
With Klook as your travel companion, you can smartly book your holiday in foreign lands without fearing your security and safety.
Cancellation Policy
You won’t regret booking your trip with Klook as cancelling your plan is quick and simple on their website. They do not have their own cancellation policy so you are required to check the terms and conditions of the booked activity.
If your booking allows cancellation then proceed with the process without much delay as missing the deadline may have repercussions. Submit the request for a refund by contacting their team via email at support@klook.com or dialling the Klook hotline number.
Soon after approving your request, they will refund you the amount to your original payment method in 5-7 working days with a maximum time stretch of 30 days but in case of further delay, you can contact their customer assistance team.
Klook customer service is going to save you from all the troubles encountering while making a booking. Their help is just a call away so get their contact number from those listed on your booking voucher or send them an email at support@klook.com to get the online support.
Another option is to click on the ‘Ask Klook’ tab that contains answers to common topics like payment, cancellation, booking, account, etc.
Best Price Promise!
Klook offers the Lowest Price Guarantee program to travellers so that they do not have to incur unnecessary expenses for the much-awaited trip as it states that if you have found the same deal at cheaper rates somewhere else then they will refund you double the difference in form of Klook Credits or credit your bank account with the full difference amount.
You need to notify their team within 48 hours of the booking via email at support@klook.com. They will verify the travel deal by inspecting the website sent by you before confirming the reimbursement. Please make sure to read their guidelines which clearly state that the conditions under which the customers will be eligible for the refund.
Unlock Secret Offers!
Get updates about all the travel deals by subscribing to the Klook newsletter service which is absolutely free of charge and win the opportunity to enjoy up to 60% discounts on your booked activities.
Go on a journey without upsetting your budget, as Klook Promo Codes and Klook Coupons indexed on our website will effortlessly give you genuine bargains.
