Charles & Keith Promo Codes & Charles & Keith Coupons Malaysia, July, 2026

Charles & Keith is a brand that serves itself as a true delight for women. This best-selling online retailer sells feminine-friendly accessories and footwear across the country. From bags and belts to iPhone cases, this website has got it all covered for you ladies! According to Wikipedia, this store was started by two brothers named Charles Wong and Keith Wong in 1996. 

Since its foundation, this brand came up with several ways to overcome the age-old methods of shoe selling. Their constant innovation in this field resulted in this label being the first e-commerce website for shoe-selling in Singapore in 2004! If you want to shop with this fastest-selling retailer online, make sure you’re using our Charles & Keith discount codes!

You can reach out to them with various methods for any queries or trouble. You can easily contact their customer support team by following these steps:

• Scroll to the bottom of your homepage and find ‘contact us’ option. Click on it. You will see a form appearing on your screens asking for your name, email address and query. Fill it and submit your query after selecting the store type.
• Email them at- customers@charleskeith.com with your queries.
• You may contact them directly on their brick and mortar store as well. Charles and Keith stores are also available in Kuala Lumpur.
• Speak to them at- (65) 6488 2688, their timings are 8.30-23.30(GMT+8) from Monday-Friday, whereas 8.30 to 18.00 on Saturday and Sundays.
• Find their chat button at the bottom of ‘contact us’ page and select the ‘chat now’ button to have a live chat with their team regarding issues that you’re facing.

Unfortunately, Charles and Keith does not allow you to cancel your order once it is placed successfully. You cannot amend the order or change the payment method, but ask for a return and refund. In amendments, you can initiate an exchange request within 30 days of receiving the item. You need to email them with your order number with the exchange request as the title of the mail. Their customer team will assist you regarding the same. Keep in mind that the exchange request is subject to stock availability of the item.

Charles and Keith return policy is applicable only when the item is initiated for a return within 30 days of purchase online. You can choose your preferred method of physical return form and ship according to your preferred mode, an online return form or a pickup service. The later modes are subject to their terms and conditions. Make sure the item is in original condition with all the tags and labels attached. 

Charles & Keith refund policy depends on the condition of the item returned to them. They will initiate the refund after 2 days of accepting the item. It will take up to 7 days for you to see the refunded amount in your bank. If you haven’t received the refund within 7 days, ask your payment provider regarding the issue.

1. Head to the homepage of our CollectOffers, type 'Charles & Keith' in the search bar, and select the first suggestion.
2. Explore deals and Charles and Keith vouchers mentioned for you.
3. Pick the code that fits your intended purchase.
4. Just click on the code to land on its official website.
5. Add trends you wish to buy to the cart.
6. Proceed to payment.
7. Apply the Charles and Keith promo code to savor discounted deal.

We at CollectOffers keep a track of the Charles & Keith best deals, offers, and coupons to help you unlock huge savings. Seize the super saver offers on your must-have products during promotions such as Chinese New Year sale, 7.7 sale, 8.8 sale, 9.9 Mega sale, 11.11 Singles Day sale, Hari Raya sale, Christmas sale, & loads more. The events bring along excellent opportunity to save up to 80% on best-seller products on Charles & Keith. Get ready to order your favorites at prices like never before.