How do I get the first order discount?
You can sign up for their newsletter with your email to get 15% OFF your first order.
What do I get if I subscribe to the newsletter?
You will get special deals, tips, updates, and information about new products and beauty advice.
Can I cancel my order after buying?
You can't cancel an order by yourself. You need to contact the support team to see if it can still be cancelled.
What if my order has already shipped?
If your order has shipped, you can't cancel it. You can refuse the package or return it after you get it.
How long do I have to return a product?
You can return a product within 14 days after you receive it. You must request the return during this time.
Are my credit card details saved?
No, your credit card details are not saved. This keeps your information safe.
When will I be charged for my order?
You are charged after you place your order, once your details are checked and the items are in stock.
How can I see my order status?
You can log in to your account and check the order section for updates on your order.
How long will delivery take?
Delivery time depends on where you live. The express delivery can take up to 3 business days.
How do I change my account password?
Go to account settings in the app and change your password under the profile section.