Eric Gnock Fah, Ethan Lin, and Bernie Xiong have been the ones who founded and flourished the Klook travel portal in 2014. Providing its services in the most popular cities of Europe, North America, South Asia, East Asia, South East Asia, Middle East, and Oceania, Africa; evidently, Klook has evolved to be the superior choice among holidaymakers from Malaysia. It operates from offices in 10 cities.
It has everything as you would prefer having fun at Sunway Lagoon, Legoland, Zoo Negara, Petrosains, Genting Highlands, Farm in the city, Mid Valley Megamall in Kuala Lumpur, or on an island in Bali, in Sapporo of Hokkaido Island, or be it in Disneyland of Paris. This retailer affirms the best provisions of top-notch adventures, activities, leisure, and local support. Apply Klook promo code to get a sweet discount on your booking.
Reward Program & Loyalty Points
Find out more about saving opportunities with Klook and lower your expenses! If traveling is your passion, then booking from this website is something special for you. Being a frequent traveller with Klook gives you rewards on every transaction, which you could use for your future bookings. Customers are entitled to free credits under the Klook loyalty program for every booking.
Get 1%-5% of the total price of the product. It would take merely 2 days for Klook credits to be initiated in your account, counting from the day after you finish the activity. Customers are required to collect a minimum of 10 credits to use as payment for further bookings. It is to be noted that credits will expire on 31st December of the respective year. Make the deal even better by using KlookPromo Codes.
Cancellation Policy
Many products at Klook offer free cancellation options, but some do not. To cancel a Klook booking, you must contact “Ask Klook.” The cancellation is initiated from their operators end only when the customer provides the specifics asked on inquiry. The products with cancellation options can be cancelled easily. A booking cannot be cancelled on or after the booking date has arrived.
Customer Service
Klook helps you avoid the hassle you face as a traveller and make it a more pleasant experience to boast of. The exceptional Klook customer service Malaysia team, is in reach of every customer who wishes to ask of something. You can reach out to them regarding booking, cancellations, Klook promo code Sunway Lagoon, or special requests. They could be contacted through –
- Live Chat - They provided Live Chat option, available 24x7.
- Ask Klook—This option can satisfy subject-related queries, such as amending a booking, cancelling, tracking booking status, providing feedback, and refunding.
- Email - their email address is support@klook.com.
Refund Policy
Klook offers a refund on such bookings which contain products with a cancellation option. If such an option is available then the qualifying amount is refunded. In some cases, products are not counted under cancellation policy, thus such booking cancellations are not refundable or partially refundable. The refund is provided within 5 to 7 working days of cancellation. When you make a payment through a credit card, it takes about up to 30 days in some bank cases.
