JD Sports is a well-established and highly reliable brand, bolstering your search for authentic and branded trainers, footwear, clothing, activewear, sportswear, and accessories for Men, Women and the juniors. JD Sports has the best offerings in collaboration with brands like Nike, Adidas Originals, Puma, Vans, New Balance, Ellesse, Converse, Champion, Mckenzie, Jordan, The North Face, Fila, and more.
John Wardle and David Makin co-founded JD Sports and it was 1983 when an iconic brand name was established with the initials of the name of its founders. The first JD Sports Store in Malaysia was launched in 2016, and then a store was opened in Pavilion Elite (in Kuala Lumpur) as its second. Apply the JD Sports discount code to get extra discount on your purchase.
Delivery Policy
JD Sports partners with the best delivery partners to achieve precision and excellence in delivering JD orders. The orders are dispatched the very same day. The shipping is made within Malaysia and from the UK, after the dispatch of orders, the delivery will be made on the following time –
- Ships from Malaysia – 2-5 working days.
- Ships from UK – 7-14 working days.
- Customers in East Malaysia – May take additional 2-3 working days for this delivery.
All orders are provided Standard Delivery and are charged with RM15 (the charges may vary depending on the time & promotional activity). The orders are delivered for FREE if the minimum threshold of RM400 is achieved. The orders can be tracked through DHL eCommerce.
Return Policy
It’s very much reliable to shop online at JD Sports! If you aren’t fond of the purchase, then you can request a return within 30 days from the date of receipt. There are two options available to make the return:
- By Post – Send your parcel using a trackable service at JD Return Centre i.e. LF Logistics Services (M) SdnBhdin Shah Alam, Selangor, Malaysia.
- In-Store – Visit any JD Sports store worldwide and return for free.
Customer Service
The JD Sports customer service Malaysia team is dedicated to assist you. Get in touch with them to make queries and special requests regarding anything. You can also go through the FAQ page on the JD Sports online portal. To get assistance, Malaysian shoppers can rely on the following modes:
- Contact Number – Call at +6015-4877 0606 for any assistance. This service is available 9 AM-1 PM and 2 PM-6 PM (Monday to Friday), except on Public Holiday.
- Email Address – Email at customercare@jdsports.my to share your issue in an elaborative manner.
- Contact Form – Available on the contact page.
- Social Media – Follow on Twitter: @jdhelpteam and on Facebook /jdsports.
- FAQs & Policy – Read and resolve issues.
Refund Policy
After finding solutions for your urgency of returning JD Sports orders in accordance with the guidelines listed under the JD Sports Return Policy, you’ll get a refund. The refund amount will also include the delivery fee paid only if the order received is wrong, damaged, or proved faulty. The refund will be initiated within 3-5 working days in the original payment method or if it's an In-store Kiosk order.