What are Mr Porter final sale items?
Certain products, such as candles and fragrances, are tagged as final sale items, meaning they cannot be returned or exchanged after purchase. Review the return policy for these items before completing your order.
What are the payment methods accepted by Mr Porter?
Mr Porter accepts major payment methods, including Visa, MasterCard, American Express, JCB, and PayPal. To maximise savings, apply a Mr Porter discount code before finalising your payment.
How long does the delivery take?
If you opt for express delivery, Mr Porter will deliver your order within 2-3 working days after acceptance. Exact delivery times will be displayed on your order confirmation page.
How long does the delivery take?
If you opt for express delivery, Mr Porter will deliver your order within 2-3 working days after acceptance. Exact delivery times will be displayed on your order confirmation page.
Does Mr Porter sell genuine products?
Yes, Mr Porter only sells authentic designer fashion and grooming products. All items are sourced directly from trusted brands and authorised suppliers.
Can I return items bought on Mr Porter?
Yes, Mr Porter allows returns within the specified return window, usually 28 days. Items must be in their original condition with tags attached to qualify for a refund.
Does Mr Porter offer gift wrapping?
Yes, Mr Porter provides premium packaging that makes gifting stylish and easy. You can also add a personalised message during checkout for special occasions.
Are there discounts for first-time Mr Porter shoppers?
Mr Porter occasionally offers welcome discounts or exclusive codes for new customers. Keep an eye on their promotions page or sign up for the newsletter to stay updated.
How can I track my Mr Porter order?
Once your order ships, you’ll receive a confirmation email with tracking details. Use this information on the courier’s website to follow your delivery.
Does Mr Porter have a mobile app?
Yes, Mr Porter has a user-friendly app for iOS and Android. It offers convenient shopping, early access to collections, and app-only promotions.