How does the Adidas size chart help?
When customers proceed with their product, they land on the product details page which helps in size comparison of their pair and helps them buy the correct pair that save them through the hassle of returning it.
Which are the best Adidas shoes?
Shoes that customers are crazy about are Nite Jogger, NMD R1, Runfalcon, Sepatu Superstar, Stan Smith, Ultraboost 20, Sepatu Yeezy Boost, Golf shoes, sepatu Nike air max, Gazelle and Boost are some of their exclusive collections.
Till when can I return my product to Adidas?
Customers have 14 days to return it to them. Also, customers should note that the product should be sent in a proper bag and should not be affected by any wear and tear. Tags should be attached with other such conditions which will be quality checked by their team.
What does the Adidas logo depict?
The stripes, also known as trefoils, depict the three continents, North America, Europe, and Asia, where they deliver their products. Their mountain logo sends the message of hardship and the strong willpower symbolising the mountain.
Why might an order be cancelled?
An order may be cancelled due to stock issues, payment problems, or errors in the shipping address. The most common reason is that stock runs out before the order can be processed. If an order or part of it is cancelled, the payment will be refunded. Refunds usually process within 14 days, but banks may take longer.
Can an order or address be changed after placing it?
Once an order is placed, it processes immediately and cannot be changed or cancelled. This includes any changes to products, details, or the shipping address. If an item is unwanted, it can be returned once received, according to the Returns Policy. It is always best to check all details carefully before checking out.
How can products be added or changed in the bag?
To add products, select the size and colour before clicking buy. You can also adjust the quantity before confirming. To make changes, open the bag icon at the top of the page. You can edit the product size and quantity, remove items, and update quantities.
Is it possible to exchange a product?
Exchanges are not available because orders process immediately after purchase. If you need a different item, the product must be returned and a new order placed. Refunds occur after the return has been processed according to the Returns Policy. This ensures customers get the correct replacement product.
How can the right size be chosen?
A size chart is provided above the product description next to the 'Select Size' option. This chart includes all available measurements. It is recommended to check the chart before placing an order. Using the chart helps reduce returns due to size issues.
How long does it take to receive a refund?
Once a return arrives, it is inspected within seven business days at the warehouse. If approved, a confirmation email is sent along with a request for bank account details. Refunds may take up to 15 business days after valid details are received. If the bank information is incomplete or invalid, delays will occur. Customers should contact customer service if no refund appears within 21 business days.