How can a booking be changed or managed?
Bookings can be managed easily at etihad.com/manage. Passengers can update contact details, select seats, add baggage, check in, download boarding passes, and request meals or assistance. If the flight was booked through a travel agent, changes must be made directly with them.
Who can join the Etihad Guest programme?
Anyone aged two years and above is eligible to join the Etihad Guest programme. Companies and organisations can enrol through the BusinessConnect programme.
Which payment methods are accepted when booking with Etihad Airways?
Etihad Airways accepts Mastercard, Visa, Diners Club, American Express, and UATP cards for bookings.
How can the trip itinerary and flight status be viewed?
Passengers can log in to etihad.com/manage or use the Etihad Airways app to view their full itinerary and flight status. Keeping contact information updated ensures real-time flight updates are received.
Can I cancel my Etihad booking online?
Yes, cancellations can be made through the “Manage My Booking” section on the website. Refund eligibility depends on the fare type and time of cancellation.
Are special meals available on Etihad flights?
Yes, a variety of special meals are available, including vegetarian, vegan, gluten-free, and religious-specific options. Requests must be made at least 24 hours before departure.