What payment methods are accepted by Klook?
You can pay for your bookings using multiple payment options, including Visa, MasterCard, American Express, PayPal, and Apple Pay. Utilize our voucher Klook at checkout to enjoy hefty discounts on your bookings.
Can I cancel my Klook booking for free?
Cancellations are possible but the specific terms vary depending on the property or activity. It's essential to review each listing's cancellation policy before finalizing your booking. To avoid losing money, look for tours and activities that offer free cancellation or flexible options, allowing you to make changes or cancel as needed.
How can I make changes to my booking?
You can update the date, change tourist details, or add any specific requirements as needed. Just go to the "Manage Booking" page, find your reservation, make the desired changes, and submit your request. Once approved, you will receive a new promo Klook reflecting the updated booking details.
What refund procedure does Klook follow on cancellation?
If the booking of a product you wish to cancel is eligible for cancellation then you could surely cancel and get refunded. If you have chosen the credit card option for payment, then on cancellation the refund may usually take 5 to 7 working days, or it may take up to 30 days for certain banks.
You will find many products that are allowed for free cancellation. Some bookings may also charge for cancellation and you will receive a reduced refund amount.
What are the best Islands to travel across the world from Indonesia?
Klook offers adventure sports activities and Island hoppings in Nusa Penida, Phuket, Pan Pacific, Lazarus Island, and many more in Tokyo, Singapore, Indonesia, and many more.
What kind of travel experiences can I book with Klook ?
You can book activities like tours, attraction tickets, outdoor adventures, wellness and spa sessions, hotel stays, and transport options like airport transfers or car rentals.
How do I find good deals or discounts on Klook ?
You can check the “Offers for You” or “Deals & Delights” sections for special discounts. Booking through the mobile app often gives you access to exclusive promotions.
What is KlookCash and how does it work in Indonesia?
KlookCash is like credit you earn by booking or leaving reviews. You can use it to lower the cost of your future bookings.
Do I get mobile tickets or vouchers, or do I have to print them?
You can usually show your voucher through the Klook app or mobile device; printing is not necessary.
Can I book last-minute activities in Indonesia on Klook?
Yes, many experiences allow you to book even on short notice. Just double-check availability for your desired date.
