Ontime was started in 2001 and is a popular provider of an opulent range of watches, accessories, bags, shoes, and more for men, women, and children. With the motive of adding more to styling dairies, they have around 160 stores in the GCC region and are loved by all fashion admirers. With the diverse variety of products based on the different categories, men and women can spot the unimaginably incredible set of products.
Ontime is a dedicated online shopping destination that targets all-aged buyers, from teenagers to grownups. Traverse through the most curated fashion online shopping platform with the leading brands and labels. Purchase anything you wish for at inexpensive rates using the Ontime coupon code and discount deals!
Customer Services
Don’t stress over something you don’t have control over. Contact the customer service team for all issues. The ontime customer service team is available to rescue you from any inconvenience. You can contact them using any of the channels listed below, but make sure to contact them between 8 AM and 8 PM from Sunday to Thursday and from 10 AM to 8 PM on Saturday.
- Call Ontime customer service number 0118211799.
- Or email them at customerservice@alyasra.com.
- Frequently Asked Queries
Return Policy
Returns will never be your concern, as the Ontime team understands your issues and will proudly accept returned products. However, to return an order you are dissatisfied with or have problems with, you must follow the return policy below.
- You must return it within 7 days of the delivery.
- The product should be in its unworn condition and unused.
- Don’t unseal the following products: perfume, smartwatches, and all the related accessories.
- The order should be returned in its original condition and packaging.
Refund Policy
Refunds are not going to be an issue if you return it in the store at Ontime; you will be reimbursed through store credits. However, if you have paid using a credit card, you will be reimbursed through it only. Also, there are no extra charges for the ‘restocking’, and extra services such as upgraded shipping charges, gift wrappings, and more will not be refunded.
Payment Modes
Online shopping has allowed people to shop conveniently, as several options are available. When you shop online at Ontime, you’ll experience secure payment channels and several options listed below.
- VISA
- MasterCard
- Cash on Delivery – You’ll be required to pay for this service SAR10.