Founded on December 15, 2016, Ounass is the first exclusive online shopping portal offered by Al Tayer Luxury Products Group consisting of the finest creations from local and international designers.
Currently, it has been fulfilling the needs of fashion lovers with its speedy 2-hour delivery in Dubai, same-day delivery in the UAE, and express delivery to KSA, Kuwait, Oman, Bahrain, and Qatar.
Furthermore, with incredible ease in returning the products, you’ll get all the premium brands at a fraction of their original prices once you apply the Ounass code and discount code to your orders.
You can also download the Ounass app for easy browsing and order placements, along with a first-user discount.
No-quibble and Free Returns
The no-question-asked Ounass returns policy allows you to return a product within 30 days of delivery without any reason and for free!
The product to be returned must be in totally resalable condition, with all the tags attached, and the shoes must be returned in their original box without any wear and tear.
Please note that items like beauty items, grooming items, underwear, and earrings aren’t returnable and you’ll have to make an Ounass return request by logging into your account.
FREE delivery on orders over AED500
Make sure to shop away all the fashion marvels designed by famous brands without having to pay any extra charges, as Ounass freed delivery is available on orders over the value of AED500.
Depending on the warehouse location and your residence, the delivery charges are calculated, and if you get lucky, you can also find a free delivery code or simply use the Ounass promo code to save plenty before you go for 2 hours, same-day, or next-day delivery.
Customer Services
- Get in touch with the Ounass customer care services in the UAE using its contact number 800 OUNASS (800 686277).
- Use its WhatsApp number +97142566131 for queries related to order tracking, refunds, exchanges, the size chart for baby girls or boys, and more.
- Fill out and submit the contact form describing your issues.
- Email at customercare@ounass.com and get a response within 12-24 hours.
- Follow them on Facebook, Twitter, and Instagram for updates.
Secure Payments
The payment procedure couldn’t get any easier than it is on Ounass as it accepts all the major payment methods including Visa, MasterCard, American Express, PayPal, Mada, KNet, Apple Pay, and online credit along with Cash on Delivery or installment payment method in UAE.
Make sure you bag your loved brands from the collection of these highly acclaimed brands, even if you have to utilize the instalment payment plan on your orders. Make sure that you use an Ounass discount code to strike a deal on your orders.