Cotton On & Co was founded by Nigel Austin with a mission to share the best of the Aussie lifestyle with the world. Today, it’s a favourite destination for easygoing, affordable fashion. From denim jackets and biker shorts to lingerie, bags, tracksuits, and jewellery, the Cotton On online store brings trendy comfort right to South African shoppers.
Whether you're refreshing your wardrobe or stocking up on everyday essentials, you can save more by using a Cotton On promo code from our website. Shop the latest styles and step out looking your best, without overspending.
Cotton On is dedicated to offering the best online shopping experience to all trendsetters. It offers three delivery options which are displayed at the time of check out.
Cotton On click and collect: Orders are delivered from warehouses to selected stores and take 2-4 business days. The click-and-collect delivery charge is R20, and it is free for orders over R300.
Standard delivery takes 2-4 business days. A Cotton On shipping fee of R50 applies. Free delivery is available for orders over R500.
Express delivery- It takes 1-2 business days. However, express delivery is available for selected centers only. Delivery charge of R80 is applicable. Eliminate delivery fee by applying Cotton On FREE shipping code (if available at the moment on our website).
Payment Channels
Are you on a shopping spree to add the hottest styles to your wardrobe? The Australian store collection is worth it so go ahead and take your pick. And don’t let the payment security worries bother you as the payment gateways are fully secured. If you're a newbie at the platform, don't forget to use the Cotton On First Time order discount code.
Get a sweet discount by applying Cotton On coupon codes available on our website & pay using any of the following modes:
- VISA
- Mastercard
- iPay
- Payflex
Return Policy
If you changed your mind about the purchase, don’t worry, you can easily return the product (s) provided that certain conditions are met.
- Item (s) must be in original condition (unwashed & unused).
- The original tags and labels must be intact.
- Items such as earrings, cosmetics, seconds, charity items, personalized items, & gift cards cannot be returned.
- Products ordered online can be returned in-store along with proof of purchase.
The refund will be credited to the original mode of payment. However, you may receive the refund in the form of store or exchange credit.
Customer Support
At Cotton On online shopping is as seamless as it can get. A dedicated customer service team is always on deck to offer your assistance. If you’re in need of urgent answers, all you need to do is check out the FAQ page on its website as it covers a wide range of topics.
You can get assistance by using any of the below-mentioned means:
- Cotton On Hotline: 087-250-3174
- Email: customerenquiries@cottonon.com
- Live Chat
- Frequently Asked Questions