Lane Crawford is a designer fashion hub known for its luxurious range of products, which is comprised of leading brands such as Balenciaga, Sam Edelman, Acne Studios, Veja, Alexander McQueen, and more. Lane Crawford was established in 1850 and is one of the largest retail stores, measuring over 54,348 square metres. It is a part of The Lane Crawford Joyce Group, which is not only a fashion retail manager but also manages the Asia brand group.
Traverse through the different categories such as Cold Culture collection, bags, menswear collection, women, boots, footwear, beauty merchandises, and lifestyle products from the following brands such as Apple, Dyson, Eller man, and more Get your order a the discounted rates just by using our discount offers and deals available and updated for your regularly in the different forms such as Lane Crawford coupon and promotion vouchers.
For the instances where you require any help related to the order, policies, and more at Lane Crawford, you can contact the executive of the customer service team through any of the following mediums, also, you must contact them between 10 AM to 8 PM from Monday to Friday and on weekends from 10 AM to 5 PM.
- The contact number of Lane Crawford is +852 2118 2288.
- Drop an email to customer care at @lanecrawford.com.
- For more information, go to the ‘Contact Us’ option.
Not satisfied with your order? There’s nothing to stress over as the returns are pretty swift and easy at Lane Crawford, although they come with a bunch of terms and conditions, as mentioned below.
- The returns should be initiated within 7 days of the delivery.
- The order should be in its resalable condition, which clearly states that it must not be used at all.
- Lane Crawford reserves the right to decline your return request if the order is returned following the guidelines.
- There are some products that won’t be accepted until found with manufacturing defects; for that, you must contact the customer service team.
Once your order is received and inspected, the refund confirmation email will be sent to you from Lane Crawford. The refunds usually take 7 to 14 working days to reach the original payment channel which will not include the delivery/shipping charges. However, if you have received a defective or faulty product, you will be refunded the shipping charges.